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Enjoy Free Shipping On ALL Over Orders🚚
Estimated to be delivered within 2 to 8 days
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
How to choose correct size?
1.Measure your foot length as thesize chart.
2.Find the ''EUR/China Size'' from the size chart by your foot length!
3.Please do not measure the insole length,it is different from the foot length.
Notice:
If foot is thick and wide, you can choose one size bigger;
If foot is narrow and thin, you can choose one size smaller.
The shoes we send are Chinese sizes, Size tag of the shoes show Chinese size, not EUR or US sizes.
Package and Shipment
About Feedback
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. Please kindly do not hush to leave us a negative feedback if you are not happy with the orders, but leave us a chance to solve it for you. We will do our best to satisfy you.
About Pictures
Difference in color may be caused by some other reasons such as color reflection in the light, background etc. However, if you believe that the items received is in wrong color, please contact us to see if a return is possible.
About Shipping
After payment of your order, We will sent out the parcel within 3 work days excepted Holidays. About the shipping time, you need to check in advance for information on delivery time to your country.
About Return
In case of the defective items or wrong items that you got, we will resend or refund to you.
Customers must inspect all items upon receipt and notify us within 2 work days if anything is missing or damaged. We do not refund the shipping fee on returns that are non-defective.
Within 14 days after receipt, you can return back the item. Buyers are responsible for shipping charge to return the items.
About Tax
You are subjected to the imported taxes, custom fees which maybe imposed by your local custom office. We are not able to inform you the due fee as it is various from countries and items.
Receive Address
Write your full name and house number in your shipping address when you make an order because Russia have a new rule now, post office will not dispatch parcels to you if you don't write full name. Lastly we don't assume responsibility.
Have a nice day!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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